Ecommerce AI Merchant Dashboard
Control, measure, and improve your AI shopping assistant.
The WardrobeIt Merchant Portal gives ecommerce teams one connected workspace to manage store setup, catalog health, assistant knowledge, product recommendations, Virtual Try-On, cart actions, shopper intelligence, and supported revenue outcomes.
Merchant Overview
Connected workspace
- Occasion asks
- Fit concerns
- Look building
Control the shopper experience
Define approved knowledge, products, recommendations, actions, and guardrails.
Understand shopper intent
Review product questions, demand signals, objections, and assisted journeys.
Connect activity to outcomes
Separate usage, cart activity, checkout progression, purchases, and revenue.
One Connected Workspace
Manage every core WardrobeIt capability from one portal.
Give ecommerce, merchandising, growth, customer-experience, and technical teams a shared operating center while keeping each team focused on the controls and insights relevant to its role.
Assistant Setup
Shape how WardrobeIt appears, communicates, and supports each buying journey.
Configure the assistant identity, welcome message, brand voice, page-specific prompts, approved knowledge, shopper actions, human handoff conditions, and storefront placement.
- Assistant status
- Active
- Storefront placement
- Enabled
- Merchant knowledge
- Ready
- Shopper preview
- Available
- Guardrails
- Configured
Identity
Modes
Topics and handoff
Store Connection and Launch
Connect your store, prepare the catalog, and test before publishing.
The Merchant Portal turns implementation into a clear sequence, from Shopify-led connection and catalog synchronization to knowledge setup, shopper validation, and launch readiness.
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01
Connect the ecommerce store
Add the approved store environment, authentication method, permissions, and market information.
Shopify-led Connected -
02
Import products and collections
Prepare approved product titles, descriptions, images, attributes, tags, and collection relationships.
Catalog sync -
03
Synchronize variants and availability
Review sizes, colors, current prices, applicable inventory information, and products requiring merchant attention.
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04
Add store knowledge
Prepare sizing, fit, shipping, returns, product care, promotions, and approved shopper answers.
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05
Configure the assistant
Set brand voice, page context, recommendation controls, cart permissions, and handoff behavior.
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06
Test and publish
Validate discovery, Q&A, recommendations, try-on, cart actions, mobile experience, and event tracking.
Merchant approval
Shopify connection
demo-store.myshopify.com
Connected status shown for illustrationConnection health
Healthy- API status
- Data updates
- Webhook status
- Authentication
Widget installation
InstalledWardrobeIt widget is ready on the storefront after merchant review.
Manage widgetSync overview
Structure view · not live merchant metricsCatalog readiness stays merchant-owned and reviewable before publish.
Merchant review queue for catalog completeness.
Flagged for merchant attention before shopper guidance.
wardrobe-it-snippet.liquid · Theme App Extension
Knowledge and Brand Voice
Define what WardrobeIt knows and how it represents your store.
Your assistant should feel native to the merchant experience, grounded in approved product information and clear about when it cannot answer independently.
Assistant identity
Mode settings
Knowledge boundaries
Control the source, tone, confidence, and boundaries behind every answer.
Manage brand voice, approved terminology, product facts, store policies, reviewed answers, restricted topics, confidence rules, and human-support conditions from one connected workspace.
Brand voice
Set tone, response length, terminology, personality, and prohibited wording.
Product knowledge
Use catalog descriptions, attributes, fit notes, size guidance, materials, and care instructions.
Store policies
Prepare shipping, delivery, returns, exchanges, payments, promotions, and support information.
Approved answers
Create reviewed responses for common product and store questions.
Catalog and Merchandising Logic
Control which products WardrobeIt prioritizes, excludes, and combines.
Scale merchandising decisions across product discovery, alternatives, complete looks, cross-sells, and cart journeys while keeping shopper relevance and catalog truth at the center.
Merchandising Controls
Turn catalog strategy into merchant-defined recommendation logic.
Use product and collection priorities, exclusions, availability conditions, merchant tags, product relationships, and styling rules without allowing commercial priority to replace shopper relevance.
- Prioritize eligible in-stock products
- Respect product and collection exclusions
- Use approved complete-look relationships
- Allow commercially important products
Elevated only when relevant and available
Restricted categories stay out of results
Alternatives · accessories · complete looks
No inferred margin without cost connection
Product Priorities
Give relevant strategic products and collections additional visibility.
Standard · Elevated · HighestExclusions
Keep restricted products, categories, markets, and unavailable items out of recommendations.
Merchant controlledNew Arrivals
Use new-arrival status as an additional signal when the product remains relevant.
Relevance firstBest Sellers
Use approved sales data to give proven products contextual visibility.
Data requiredSale Products
Include current promotional products without forcing them into unsuitable journeys.
Price verifiedProduct Pairings
Define similar products, alternatives, accessories, care items, and cross-sells.
Catalog relationshipsComplete Looks
Guide outfit building through approved categories, collections, budgets, and styling rules.
Merchant stylingCommercial Rules
Use profitability-aware logic only when accurate merchant cost and margin data is connected.
No inferred marginRecommendations and Conversion Actions
Decide what WardrobeIt can recommend and which actions it can take.
Configure the commercial logic behind recommendations, complete looks, cart actions, bundles, approved offers, quantity rules, and shopper confirmations.
Product Recommendation Rules
Balance shopper relevance with merchant-controlled commercial logic.
Define how WardrobeIt weighs shopper intent, product fit, budget, availability, collection context, and merchant priorities before recommending products or continuing into cart actions.
- Prioritize eligible in-stock products
- Enabled
- Require shopper confirmation before cart action
- Enabled
- Apply merchant-approved offers only
- Required
- Allow unauthorized discounts
- Blocked
- Validate price, variant, and availability
- Required
- Log restricted actions and safe errors
- Enabled
No unauthorized discounts
Valid variant before add
Approved relationships
Relevance before priority
Virtual Try-On Management
Configure the try-on experience as a merchant. Review it as a shopper.
Prepare eligible products, image readiness, shopper instructions, privacy controls, retention behavior, live previews, and try-on reporting before publication.
Virtual Try-On Settings
Merchant try-on workspace
Keep product eligibility, shopper guidance, privacy, and conversion connected.
Virtual Try-On remains part of the merchant catalog and shopping journey. Every enabled product, shopper instruction, consent step, generated result, variant selection, and cart action should reflect the active configuration.
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Eligible products and categories Manage supported items, exclusions, markets, and review states.
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Product image readiness Review image angle, visibility, background, obstruction, and missing imagery.
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Shopper instructions and live preview Test camera guidance, upload state, result actions, and mobile behavior.
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Consent, retention, and deletion Keep storefront wording aligned with actual technical and legal behavior.
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Try-on activity and outcomes Review starts, completions, product actions, cart activity, and related outcomes.
Performance and Revenue Outcomes
Measure the actions that matter, not conversation volume alone.
Review how supported shopper journeys progress through discovery, recommendations, product questions, try-on, cart actions, checkout, purchases, and transparent assisted-outcome reporting.
Performance Overview
Assisted commerce journey
- 01ConversationIntent
- 02RecommendationDiscovery
- 03SelectionDecision
- 04CartAction
- 05CheckoutProgress
- 06PurchaseOutcome
Measurement clarity
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Usage is not revenue Track assistant activity separately from commercial outcomes.
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Cart value is not completed revenue Use completed order data for assisted revenue reporting.
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Assisted is not automatically incremental Define attribution windows and causal methodology clearly.
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Feature outcomes remain comparable Discovery, Q&A, try-on, complete looks, cart actions, and offers.
Revenue Intelligence
Understand what shoppers are trying to do and what your team should improve next.
Add conversational context to ecommerce events so merchants can see objections, unmet demand, missing product information, weak product journeys, and merchandising opportunities.
Top shopper questions
- Does this run true to size?
- What is the return window?
- Is this available in navy?
High interest, low progression
- Engaged product · cart friction
- Fit concern repeated
- Variant unavailable
Image & content readiness
Missing imagery · unclear fit notes · policy gaps
Recommended next actions
- Improve fit guidance
- Review variant coverage
- Approve product relationships
Common shopper objections
Repeated size, fit, price, delivery, material, or return concerns delaying decisions.
Improve fit notes and product guidance →Products shoppers cannot find
Requests with no reliable catalog match may indicate assortment, tagging, or attribute gaps.
Review catalog coverage and alternatives →Requested sizes and colors
Unavailable variants reveal demand that the current assortment or inventory does not meet.
Review replenishment and variant planning →Missing product information
Repeated questions can reveal unclear descriptions, fit notes, material details, or policies.
Improve product page content →High interest, low progression
Strong product engagement with limited cart movement may indicate unresolved friction.
Review price, availability, proof, and objections →Merchandising opportunities
Repeated product combinations can support stronger pairings, campaigns, or complete looks.
Create approved product relationships →Operations, Trust, and Access
Run WardrobeIt with the right roles, connections, safeguards, and account controls.
Show only the integrations, permissions, security controls, billing details, and account functions that are active for the merchant’s enabled configuration.
Team Access
Give each merchant team member access to the areas required for their role.
- Workspace and store access
- Role-based permissions
- Configuration and publishing rights
- Activity review
Integrations
Manage supported commerce, analytics, lifecycle, support, and implementation connections.
- Connected and action-required states
- Synchronization and error status
- Only production-ready connections
- Merchant-controlled authentication
Security and Guardrails
Control access, store boundaries, keys, restricted actions, validation, logs, and shopper safeguards.
- Authenticated portal access
- Per-store data boundaries
- API-key and permission controls
- No unsupported certification claims
Account and Billing
Review the active plan, feature access, usage, billing period, invoices, and support route.
- Plan and billing status
- Usage categories
- Feature access
- Workspace settings
Frequently Asked Questions
Merchant Portal questions, answered.
Clear answers for teams evaluating store connection, product controls, Virtual Try-On management, analytics, revenue attribution, access, and security.
It is the control and reporting workspace used to connect stores, manage catalogs, configure the assistant, operate shopper experiences, and review supported outcomes.
Supported settings can include brand voice, product knowledge, policies, product eligibility, recommendation rules, Virtual Try-On, offers, cart permissions, integrations, analytics, billing, and usage.
WardrobeIt supports Shopify-led store connection and catalog use cases. The live implementation should match the active supported connection process.
Yes. Merchants can manage supported priorities, exclusions, collection rules, alternatives, product relationships, cross-sells, and complete-look combinations.
Yes. The portal can manage eligible products, image readiness, shopper instructions, privacy information, applicable retention settings, testing, and performance reporting.
Depending on connected systems and plan, reporting can include assistant usage, product questions, recommendation engagement, try-on, cart actions, checkout progression, assisted purchases, demand signals, and objections.
No. Cart value reflects products currently in a cart. Assisted revenue should reflect completed order value connected with qualifying WardrobeIt interactions under defined attribution rules.
WardrobeIt should describe only verified controls such as authenticated access, per-store boundaries, key controls, validation, restricted actions, and supported safeguards.
Run WardrobeIt from One Connected Workspace
Give every merchant team clear control over the shopping experience and the decisions it supports.
Connect your store, manage catalog logic, configure the assistant, operate Virtual Try-On, define cart actions, monitor outcomes, and turn shopper activity into better ecommerce decisions.
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Connect and monitor the ecommerce store
Store status, catalog synchronization, product health, and launch readiness.
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Control products, recommendations, and actions
Knowledge, rules, priorities, exclusions, offers, and guardrails.
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Review shopper activity and commercial outcomes
Usage, cart, checkout, completed orders, and transparent attribution.
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Identify the next merchant improvement
Shopper objections, catalog gaps, product friction, and merchandising opportunities.