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Merchant-Controlled Ecommerce Incentives

Margin-Aware Offers

Roadmap — future strategic capability. Protect margin while giving shoppers the right reason to buy.

WardrobeIt is designed to help ecommerce merchants use discounts, bundles, free-shipping incentives, and promotional offers more selectively.

The future Margin-Aware Offers engine will evaluate merchant-approved product rules, cart conditions, customer eligibility, offer limits, and connected margin data before presenting an incentive.

  1. Protect Margin

    Apply merchant-defined discount and profitability rules before an offer can be shown.

  2. Control Eligibility

    Decide which shoppers, products, collections, carts, and markets qualify.

  3. Increase Conversion

    Use approved incentives to help eligible shoppers continue toward checkout without discounting every order.

Controlled Offer Decisioning

Use an incentive only after the purchase barrier is understood.

WardrobeIt should not treat every pause, comparison, or inactive cart as a request for a discount. Where the future capability is enabled, offer decisioning follows a controlled process.

  1. 01

    Concern identified

    The shopper has directly stated a price concern.

    Direct shopper question
  2. 02

    Cart reviewed

    Products, cart value, active promotions, eligibility, exclusions, and merchant rules are checked.

    Merchant rules
  3. 03

    Approved action selected

    The cart qualifies for the merchant’s active complete-look incentive.

    Merchant-approved
  4. 04

    Shopper receives the offer

    This selected combination qualifies for the merchant’s approved complete-look offer.

    Clear explanation
  5. 05

    Behavioural activity is not proof

    Behavioural activity should be treated as a possible signal, not proof of shopper hesitation.

    Controlled process

Step 1 · Future Capability

Identify the shopper concern.

WardrobeIt uses direct shopper questions and supported cart context to understand the barrier.

“I like this outfit, but the total is above my budget.”

  • Barrier

    Price

    Direct concern

  • Barrier

    Shipping cost

    Supported context

  • Barrier

    Cart value

    Supported context

  • Barrier

    Product suitability

    Direct question

  • Barrier

    Availability

    Supported context

  • Barrier

    Bundle value

    First-order eligibility

Roadmap boundary

This is a future strategic capability, not part of the current shipped product.

Merchant Rules

Keep every incentive inside merchant-approved boundaries.

WardrobeIt is intended to support offer execution, not replace merchant approval.

  1. 1

    Check eligibility

    Products, collections, cart value, customer eligibility, market, and campaign.

  2. 2

    Check exclusions and limits

    Offer stacking, maximum uses, per-customer limits, quantity limits, expiry, and restricted markets.

  3. 3

    Preserve approval authority

    Merchants retain authority over offer creation, wording, discount value, eligibility logic, activation, deactivation, testing, and final approval.

Step 3 · Future Capability

Select an approved incentive.

WardrobeIt chooses only from offers created and authorized by the merchant.

Free-Shipping Threshold

Market · shipping method · cart minimum

Merchant controls

Cart-Value Discount

Minimum cart · maximum discount

Merchant controls

Product-Specific Promotion

Product eligibility · dates · exclusions

Merchant controls

Complete-Look Incentive

Required products · product count · offer value

Merchant controls

Approved action selected

Roadmap
  1. 01

    Approved Bundle

    Verified bundle price or benefit

  2. 02

    First-Order Offer

    Merchant-approved first-order rules

  3. 03

    Active merchant promotion

    Eligible product or variant

Commercial boundary

It should never invent a coupon, alter a promotion, or calculate profitability without verified commercial data.

  • Merchant-created

    Only offers created and authorized by the merchant.

  • Eligibility checked

    Customer, products, cart, market, dates, and limits.

  • Verified data

    Do not calculate profitability without verified commercial data.

  • Final approval

    Merchant approval remains authoritative.

Merchant-Approved Offer Types

Use approved incentives for defined shopper conditions.

Each future offer type remains governed by merchant controls.

Offer 01

Free-Shipping Threshold

Cart is approaching an active shipping threshold.

Explain the remaining qualifying amount.

Offer 1 of 6

Step 4 · Future Capability

Present the offer and continue the journey.

The shopper receives a clear explanation of why the offer applies, which products qualify, what conditions must be met, what changes in the cart, and when the offer expires.

Offer decisionOffer decision flow without performance figures.

Merchant-approved incentive

Approved complete-look offer

Updated total: Shown from connected pricing data

  • Why the offer applies
  • Which products qualify
  • What conditions must be met
  • When the offer expires

Primary action

Concern identified

The shopper has directly stated a price concern.

Current cart

Cart total · $278

Next action

Continue to Checkout

Cart reviewed

Products, cart value, active promotions, eligibility, exclusions, and merchant rules are checked.

Approved action selected

The cart qualifies for the merchant’s active complete-look incentive.

Merchant approval remains authoritative

WardrobeIt is intended to support offer execution, not replace merchant approval.

Future Eligibility Controls

Control qualification across the shopping journey.

Decide which shoppers, products, collections, carts, and markets qualify.

  • Product · Collection

    Products

    Eligible product groups and restricted low-margin products.

  • Minimum cart · Maximum discount

    Cart

    Minimum cart value and minimum product value.

  • Customer type · First-order status

    Customer

    Customer qualification and offer history.

  • Market · Campaign · Date range

    Market

    Restricted markets, promotion dates, and validity.

  • Usage · Quantity · Expiry

    Limits

    Maximum uses, per-customer limits, and quantity limits.

Roadmap capability — merchant-controlled eligibility

WardrobeIt should not infer product margin from retail price alone.

Offer Governance and Measurement · Roadmap

Keep every incentive inside merchant-approved commercial boundaries.

This illustrative future dashboard does not imply current availability. WardrobeIt is intended to support offer execution, not replace merchant approval.

  • Offers Shown

    Approved offers presented to eligible shoppers.

  • Acceptance Rate

    Displayed offers applied or selected.

  • Cart Progression

    Eligible carts continuing toward checkout.

  • Assisted Orders

    Completed orders under documented attribution rules.

  • Margin Impact

    Review only where verified commercial data is connected.

Future Offer Demonstration

Review a roadmap decision flow.

This demonstration represents a future capability, not a currently available offer engine.

  1. 1
    Concern identified

    The shopper has directly stated a price concern.

  2. 2
    Cart reviewed

    Products, cart value, active promotions, eligibility, exclusions, and merchant rules are checked.

  3. 3
    Approved action selected

    The cart qualifies for the merchant’s active complete-look incentive.

  4. 4
    Shopper receives the offer

    This selected combination qualifies for the merchant’s approved complete-look offer.

  5. 5
    Continue the journey

    Next action: Continue to Checkout.

Frequently Asked Questions

Margin-aware offers, explained.

The capability remains on the enterprise roadmap and merchant approval remains authoritative.

Margin-Aware Offers is documented as a future strategic capability, not part of the current shipped product.

Enterprise Roadmap · Future Capability

Use Offers More Selectively

Explore how merchant-approved eligibility, margin controls, offer limits, and outcome reporting could help WardrobeIt deliver incentives without turning every shopping journey into a discount journey.

Protect the margin first. Use the offer only when it helps complete the right purchase.