Virtual Try-On Setup
Set up WardrobeIt Virtual Try-On for eligible products before shoppers use it in your store.
Use this guide to review supported products, product images, catalog data, shopper instructions, consent messaging, storefront placement, testing, launch approval, and performance monitoring.
Merchant Portal
Readiness review
Page summary
Configure Virtual Try-On only for eligible products: confirm images and variants, set shopper instructions and consent, choose placements, then test desktop and mobile before publish. It is a visual preview — not a fit or sizing guarantee.
Supported categories and approved products only
Clear catalog images that meet technical requirements
Approved notice before shopper image processing
Product pages, assistant, or eligible cards
Desktop, mobile, cart, and analytics checks first
No fit, sizing, or fabric guarantees
Before You Enable Virtual Try-On
Before publishing Virtual Try-On, confirm that your products, images, variants, privacy messaging, and shopper experience are ready.
Configure Eligible Products
Virtual Try-On should appear only on technically eligible products with approved product data and usable product images.
Use the Merchant Portal to confirm:
Each enabled product should have:
Set Shopper Image Instructions and Consent
Shoppers should understand what image to provide, why consent is required, and what actions they can take after the preview appears.
The experience should guide shoppers toward images with:
We could not clearly detect the image needed for this preview. Please retake or upload a clearer image using the guidance shown.
Choose Storefront Placement
Virtual Try-On should appear where it helps shoppers decide, not everywhere by default.
Use Virtual Try-On on eligible product pages where shoppers are evaluating fit, style, color, or visual appearance.
Example CTA: Try It On
Use Virtual Try-On inside the assistant when a shopper is viewing an eligible product, asking about size or style, or comparing options.
Example assistant prompt: Want to see this product in a visual preview before you add it to cart?
Use Virtual Try-On on eligible recommendation cards when the product data, image, and variant information are available.
Use a soft prompt only when the selected product is eligible and the shopper has not already completed the try-on flow.
Example: Want to preview this item before checkout?
Test, Publish, and Monitor
Preview Virtual Try-On on desktop and mobile before making it available to shoppers.
Confirm each item before publishing:
Use these states:
Troubleshooting
Use this section when Virtual Try-On is not appearing, generating, or tracking correctly.
Check whether the product is eligible, enabled, synchronized, available, and assigned to a supported placement.
Review catalog sync, variant data, color names, image mapping, and selected product configuration.
Confirm that the selected size, color, quantity, and product variant are valid and available in the connected catalog.
Do not publish the experience until the approved consent step appears before image processing.
Review the shopper image instructions, technical image requirements, and quality guidance. Make the retake message clear and specific.
Confirm that available tracking events are enabled, the test journey completed, and the correct account or store is selected in analytics.
Disable those products immediately, review category eligibility, and confirm that placement rules exclude unsupported products.
FAQs and Related Guides
Open Virtual Try-On settings, confirm supported product categories, select eligible products, review product images, sync colors and variants, add shopper instructions, enable consent messaging, choose placements, test the full journey, and publish only after required checks pass.
Virtual Try-On setup requires eligible products, supported categories, usable product images, synchronized product data, valid colors and variants, shopper image instructions, consent messaging, storefront placement, and testing on desktop and mobile.
Connect and sync your Shopify catalog, confirm eligible products and variants, review product images, enable Virtual Try-On on supported placements, test product links and Add to Cart actions, then publish after approval.
Virtual Try-On may not work when a product is unsupported, product images do not meet requirements, color or variant data is missing, consent is not configured, Add to Cart cannot find a valid variant, or analytics events are not enabled.
Setup time depends on catalog size, product eligibility, image readiness, variant accuracy, consent review, storefront placement, and testing. Merchants should complete the readiness checklist before publishing.
Test an eligible product on desktop and mobile. Confirm that consent appears, the selected product and color match, the preview generates, product links open correctly, Add to Cart works, unsupported products stay excluded, and analytics events are received.
No. WardrobeIt Virtual Try-On provides a visual preview only. It does not guarantee exact fit, sizing, color, body proportions, fabric behavior, or real-world appearance.
Use the Troubleshooting guide, Virtual Try-On and Image Privacy guide, Shopify Catalog Sync guide, or Contact Support. Include the product URL, product ID, selected variant, device type, and the issue you tested. Do not send private shopper images.
